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Showing posts from June, 2012

How Should You Share Personal Information in the Workplace?

A strange atmosphere of tension pervaded in the office although Peter was alone there. Maybe it was because of the weather, he thought, as it had been a muggy day. He looked through the window – the dark grey clouds were moving closer and closer with every minute. Suddenly   lightning flashed through the sky. Some seconds later a loud clap followed. Peter turned away and checked his watch – it was late.

How to Listen to Customers

It was some time ago when I wrote the last episode about a “virtual” company and its team: John (team leader), Ruth (his deputy), Emily (John’s personal assistant), Mike, Sam, and Peter (team members), Ron (senior manager), Helen (HR manager). My blog is going on – enjoy reading it: The door opened and Mike came into a small conference room. His colleagues, Emily, Peter, and Sam greeted him cheerfully.