Posts

Showing posts from October, 2010

Responding to a Team in Crisis

John, a team leader, who had just come back from holiday, was sitting at his desk in the office. Emily, his personal assistant, and two other team members, Peter and Sam, had cheerfully greeted him. He’d found out that Ruth, his deputy, was in the face-to-face meeting with Ron, the new senior manager.

Flying High, and Landing on Your Feet

It had taken John only 30 minutes, to collect his bags and clear customs; and he was now on his way home. It was the last day of his holiday, and he’d arrived back to a beautiful sunny day. John had the window down in his car to keep him awake after his long flight; and he knew it would be a long day ahead because, later, he wanted to go to the office and meet his team.