How to Listen to Customers
It was some time ago when I wrote the last episode about a “virtual” company and its team: John (team leader), Ruth (his deputy), Emily (John’s personal assistant), Mike, Sam, and Peter (team members), Ron (senior manager), Helen (HR manager). My blog is going on – enjoy reading it: The door opened and Mike came into a small conference room. His colleagues, Emily, Peter, and Sam greeted him cheerfully.
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